A RESEARCH TO DETERMINE THE EFFECT OF PSYCHOLOGICAL CONTRACT VIOLATION AND GOSSIP ON INTENTION TO LEAVE

Abstract

The psychological contract process is an important analysis of its ability to negatively impact the business on many issues, from intra-organizational communication to performance and recorded turnover rates. Psychological contracts are not in written form but have a dynamic and variable structure and are determined under the influence of some personal factors, especially the employer's attitudes and behaviors. Creating a healthy organizational structure is possible if the parties pay attention to and comply with the contract. Violation of contracts can have serious consequences for employees and therefore employers.

On the other hand, the concept of gossip, which has existed since the existence of humans, is seen as an unofficial means of communication and has always been met with a negative attitude. If the necessary precautions are not taken and used to disseminate the desired information within the organization, this concept can have a significant disruptive effect on employees' commitment and performance to the workplace.

Intention to leave the job is the stage before the employee quits the job. It increases labor turnover rates by affecting employee productivity, causing loss of productivity in the organization and often leaving the job. Keeping this ratio at a reasonable level is only possible with a good understanding and evaluation of effective concepts.

The aim of this study is to determine the effects of psychological contract breach and gossip on turnover intention. As a result of the research, it was determined that contract violation and gossip significantly affected the intention to quit at different levels.